Introduction

At Sumirah, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and engage with our services. By using our site, you agree to the terms outlined here.

Information We Collect

• Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect personal details such as your name, email address, and shipping address.
• Payment Information: To process orders, we collect payment details, including credit card information. All payments are securely handled by our payment gateway providers.
• Usage Data: We collect information such as IP addresses, browser types, pages visited, and time spent on the site to improve our services and user experience.

How We Use Your Information

• Order Fulfillment: We use your personal and payment information to process and ship orders and provide updates on your purchase.
• Customer Support: Your contact details enable us to respond to inquiries and assist with any issues.
• Marketing Communications: With your consent, we may send newsletters, promotions, and special offers. You can opt out of these communications at any time.
• Site Improvement: Usage data helps us analyze website performance and enhance functionality.

Sharing Your Information

• Third-Party Providers: We may share your data with trusted partners who help us process payments, deliver orders, and operate the website. These providers are obligated to protect your data and use it only as instructed by us.
• Legal Requirements: We may disclose information to comply with legal obligations, protect our rights, or ensure the safety of our users.

Data Security

We use multiple security measures to protect your personal information from unauthorized access:

• Encryption: All sensitive information, including payment details, is encrypted using SSL technology during transmission.
• PCI Compliance: Our payment partners follow PCI DSS standards to ensure the highest level of security.
• Secure Storage: We do not store payment information on our servers; all payment data is handled securely by our providers.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect certain features on our site.

Your Rights

• Access and Update: You have the right to view and update the personal information we hold about you.
• Data Deletion: You may request the deletion or restriction of your data, subject to legal requirements.
• Opt-Out: You can opt out of marketing emails at any time by following the unsubscribe link in our communications.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review the policy regularly.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: support@sumirah.com

Thank you for choosing Sumirah. Your trust is important to us, and we are committed to safeguarding your privacy while delivering a secure and enjoyable shopping experience.